Global Reviews scientifically measures and evaluates the effectiveness of the experience that you're delivering to your customers.
We deliver data driven insights about your customers and competitors that are packaged to help you improve sales outcomes.
In a world where differentiation is becoming increasingly challenging, the one aspect you can control (and win at) is how easy you make it for your customers.
Leading minds, committed team
Global Reviews is made up of a team of customer experience professionals, consumer researchers, data scientists and industry experts who are each bound with the passion of creating the most accurate and predictive measures of customer experience, sales performance and customer advocacy.
Ongoing program to deliver improvement over time
Only Global Reviews continuously mines user consideration data on the end-to-end purchase cycle, across all key players in your industry.
You subscribe in to an ongoing, continuous improvement program which involves regular data captures across a year. The data captured is analysed, scored and made available in an intuitive analytics platform, we call the Global Reviews Portal.
Plus, our dedicated Global Reviews industry experts work with you to ensure you get the most out of the program and help focus your attention in the areas that will achieve greatest return.
International syndicated behavioural research program
Global Reviews operates one of the largest (if not the largest) syndicated behavioural research programs in the world. We collect brand, consumer and competitor data across Australia, New Zealand, United Kingdom and Ireland. The primary industries we cover include:
- Banking & Finance
Our sales and service benchmarking programs evaluate the leaders from around the world, including the US, Asia and Europe.
The new standard for agencies and advisory firms
There is no other platform globally that competes with the depth and quality of the industry, competitor, channel and product level data offered via the Global Reviews syndicated program. Agencies and advisory firms can access this intelligence, on demand, to inform strategy and execution, as well as monitor the performance of their clients.
Contact us today for a confidential discussion.
Get to know more about what we do