- A suite of intelligence solutions that measure experience at specific points in the customer acquisition and self-service journey
- Experiences are measured within the contextual environment they exist and we typically includes competition benchmarking
- We apply a best fit framework when applying methodologies to measure customer experience including remote UX, network data theory and digital ethnography
- Our specialise in accessing hard to reach areas and audiences
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Our holistic approach is achieved through the development and deployment of novel and precise consumer centric methodologies nested within five strategic areas of focus.