- From personalisation to Virtual Assistants and University Virtual Open days, what digital platforms will best meet the task and provide a competitive advantage?
- How are brands connecting digital platforms to other channels in the business and what implications does this have on roles and processes?
- How are key industries leveraging operational strategy to redefine value proposition and delivery?
- How are consumers responding to these new moments of delight leveraged through operational choices?
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Our holistic approach is achieved through the development and deployment of novel and precise consumer centric methodologies nested within five strategic areas of focus.